Danielle has 15 years of experience launching, growing, and supporting brand and marketplace communities.

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I’ve learned community is built one conversation at a time. Powerful community work is creating, supporting, and growing the spaces where meaningful conversations happen.

Want to talk community?

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SELECT WORK & CONSULTING EXPERIENCE

Senior Manager, Community → Lyft, SF & NYC, 2019-2020

Community & Comms Operations → Airbnb, SF & NYC, 2018-2019

CX and Community Consulting → Various, NYC, 2015-2018

Customer Service & Social Good Manager → BarkBox, NYC, 2012-2015

Education & Community Manager → Etsy, NYC, 2006–2012

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FEATURED PROGRAMS & PROJECTS

Featured
Etsy Community and Education
Etsy Community and Education

Etsy's 12th employee. Grew, educated, and supported the Etsy community which grew from a few thousand members to a few million over five years.

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Lyft’s Driver Advisory Council
Lyft’s Driver Advisory Council

Senior manager, Driver Community

In this role running Lyft’s main community program, I ensured drivers’ voices were heard and their needs were advocated across the company.

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Airbnb Experiences Events Program
Airbnb Experiences Events Program

Strategist and Program Manager

As the program manager for Airbnb Experiences events, I over saw the launch of a new events strategy of 100 events in 2019, with a main focus on 12 major summits.

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Airbnb Experiences Comms Strategy
Airbnb Experiences Comms Strategy

Community and Comms Operations

Created a new strategy and managed the launch of a new onboarding campaign for Airbnb Experiences Hosts. Also managed host communication strategy and operations.

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BarkBuddy and BarkApproved
BarkBuddy and BarkApproved

Product and Program Manager

While running BarkBox’s Customer Service and Social Good teams, I also managed the build and launch of two apps: BarkBuddy and BarkGood.

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